Privacy Policy
At Alcodiseño Hogar S.L. (hereinafter, “Alcodiseño”), we take the protection of our customers' and users' personal data very seriously. This policy explains how we collect, use, and protect the personal information you provide to us through the website www.alcodiseno.com
Owner: Alcodiseño Hogar S.L.
Tax ID: B86955150
Address: Madrid (Spain)
Email: informacion@alcodiseno.com
Website: www.alcodiseno.com
1. Purpose of data processing
The personal data provided by the user through this website may be used for the following purposes:
Management of online orders and purchases.
Customer service and resolution of queries.
Accounting, tax, and administrative management.
Sending commercial communications (when the user has expressly authorized it).
Management of registered users and access to private areas of the website.
Under no circumstances will the data be used for purposes other than those expressly indicated.
2. Legitimacy for processing
The processing of personal data is based on the following legal grounds:
Execution of a contract: when the user makes a purchase or requests a service.
Express consent: when the user checks the corresponding box to receive commercial communications or newsletters.
Compliance with legal obligations: when processing is necessary to comply with applicable accounting or tax regulations.
3. Data retention
Personal data will be retained for the time necessary to fulfill the purposes described and for as long as legal liabilities may arise from the processing.
Once these periods have expired, the data will be securely deleted.
4. Communication of data to third parties
Alcodiseño Hogar S.L. will not transfer personal data to third parties, except in the following cases:
When necessary for the provision of the service (e.g., courier companies or secure payment gateways).
Due to legal obligation (e.g., administrative or judicial requirements).
All external providers who have access to data will do so under a data processor contract, in accordance with Article 28 of the GDPR.
5. User rights
Users may exercise the following rights at any time:
Access: to know what personal data is being processed.
Rectification: request the correction of inaccurate or incomplete data.
Erasure: request the deletion of your data when it is no longer necessary.
Objection: object to the processing of your data for certain purposes.
Restriction: request the restriction of the processing of your data in certain cases.
Portability: receive your data in a structured format to transfer it to another controller.
To exercise these rights, users can send a request to
📩 informacion@alcodiseno.com, indicating the subject “Data Protection - Exercise of rights,” along with a copy of their ID card or equivalent document.
Likewise, users have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they consider that their rights have not been respected.
6. Information security
Alcodiseño Hogar S.L. applies the necessary technical and organizational measures to guarantee the security, integrity, and confidentiality of personal data, preventing its loss, alteration, or unauthorized access.
7. Social media policy
Alcodiseño has profiles on social media (such as Instagram, Facebook, and Pinterest) to promote its products and communicate with its customers.
User data obtained through these platforms will be processed in accordance with this policy and always in compliance with the terms of use and privacy policies of each social media platform.
Personal data obtained through social media will not be used to send unsolicited information.
8. Acceptance and changes to the privacy policy
Use of the website implies acceptance of this Privacy Policy.
Alcodiseño Hogar S.L. reserves the right to modify it when necessary to adapt it to legislative changes or best practices in the sector.
The current version will always be available on this page.